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Maryn Consulting, Inc. has demonstrated experienced leading the development and
enhancement of information management systems for local and State human service
agencies. Expertise includes the ability to standardize and automate individual
consumer information, as well as records management. Maryn has been involved in
information management system development, training and the provision of
technical assistance with numerous state, local and non-profit organizations of
varying size and mission since 2001.
Business Process Redesign Maryn provides business process redesign services to examine an existing information management system, and work closely with information management practitioners to facilitate a revised process that more efficiently meets the needs of the client and the client’s customers. This may or may not involve the development of an accompanying automated system to support a redesigned information management process (see below). In order to develop an efficient and comprehensive information management system Maryn meets with practitioners, management, service providers, human services customers, and the client’s partners. A thorough understanding of each client’s environment is critical to the development of a quality process. Existing business processes are documented, examined and reviewed for alignment with agency goals and objectives. Working closely with workgroups comprised of the client’s management and identified practitioners, these processes are modified and streamlined as required. Ultimately, the new system is described in detail in a final written document. Automated System Development Maryn’s automated systems are designed to capture critical information specific information through simplified methods to facilitate information sharing among service providers while safeguarding individuals’ rights to privacy. These systems also streamline internal office operations, relieving administrative paperwork burdens. Maryn develops automated systems that allow for queries and tabulating information for analysis, review and planning purposes. Work load reporting, information activities, treatment provisions, service allotments and certain costs are examples of data available for retrieval. Maryn incorporates procedures and protocols to meet legal and legislative mandates, internal or industry standards, and best practice models for service delivery in the design of information management systems. Systems are user friendly and cost effective. The systems allow staff to capture history, assessments, and progress by maintaining a chronological flow of circumstances. File management is simplified with “green” designs to capture only necessary materials in hard copy. Training and Technical Assistance Maryn Consulting supports information management system redesign, and the implementation of automated systems, with training and technical assistance. Maryn provides information management manuals, tool kits, training curriculum, and training sessions, for its clients. Significant buy-in, technical assistance, as well as training, is critical to successfully launch new processes and systems. Maryn staff have a strong understanding of local and state human services needs and the challenges of managing information while serving customers. This understanding ensures that training and technical assistance materials are useful and tailored to each specific client. |
